Tucson Moving & Storage, Inc. treats your belongings as though they were our own. Each member of our crew has been trained to handle your household furnishings with care, while making every effort to avoid damages and protect the properties where work is occurring. Unfortunately the need to insure against potential accidents and damage claims exists. We strive to make sure you won’t ever need it, but we do recommend it for that added peace of mind it brings. In an effort to address that “just in case” need, we have compiled the following information so that you can make the right choice for you and your family.
The common assumption is that full coverage is included when a moving company lists itself as a licensed and insured carrier. The reality is, this is only a statement indicating the company has the sufficient auto, general liability, and cargo coverage that the DOT requires. Most companies offer a 60¢ per lb. limit of liability waiver for their standard rates packages. This is not full coverage or replacement insurance; however it is the most standard coverage in the moving industry because no additional fees, descriptive inventory or value needs to be assigned to the shipment. Movers use these contracts to offset the huge amount of liability a company has when handling household items.
An average local move cost $400.00 to $500.00. The cost of an LCD or plasma television averages around $2000.00. Without the limits of liability waiver, movers are liable for 4 times the amount of our gross invoice with just that single piece. Add the rest of the household and there becomes far too much liability compared to the net profit. With the waiver, movers are able to balance the amount of liability to the potential net profit; however the customer does have considerable exposure. If a plasma were to be damaged during the move the compensation would be based on its weight. A LCD television weighing 100 lbs. would only receive $60.00 once a cargo claim is filed.
Standard Coverage with all Moves:
We offer a $0.60 per pound limited coverage for damages or missing items. This is included with our standard rates that we publish for both local and interstate moves. Our office staff will be happy to discuss all details of this coverage so you’ll know exactly what type of agreement you’re entering into on moving day.
Full Coverage Options:
Full coverage is available through several on-line insurance agencies. One thing to remember, all policies must go through underwriting and may take up to a couple of business days to finalize. Do not wait until the last minute to purchase this policy. The insurance carrier may also request us to prepare to an item a certain way (like crating) that may require us to get additional materials we would not normally bring to a move. Please contact our office if you are interested in receiving more information about this option.
Check with your homeowners/renters insurance carrier and see if they offer coverage above the $0.60 per pound offered at our standard rates. This is typically done in the form of a rider added to the policy. If offered, the usual cost is between $50.00 to $100.00. They will typically request our licensing information to verify a reputable company is handling the move.
Your Rights and Responsibilities When You Move
The Federal Motor Carrier Safety Administration's (FMCSA) consumer protection regulations contain the rules that must be followed when we provide interstate transportation of household goods services to you, our customer.
We know that you're entrusting us with most of your personal possessions, and we want you to be able to make the most educated decision during this important time in your life. That's why we have put the FMSCA's consumer documents on our Web site to provide as an additional resource. We’ve also provided a copy of the American Moving and Storage Associations (AMSA) Consumer Handbook – Make a Smart Move.
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Here are some labels that you can use for your boxes and to designate the corresponding room at your destination point. Simply click on the label you would like to print, and use clear packing tape to secure them to your boxes.